1.0 INTRODUCTION
The website relearnschool.in ("Site") is owned and operated by Edukeys Services Private Limited ("Relearn School" or "We" or "Us"). We understand the importance of your trust and are committed to maintaining the highest standards of secure transactions and customer information privacy.
This Privacy Policy ("Policy") outlines the types of personal information we collect from our users, the purpose of collecting such information, how we use it, with whom we share it, and the choices available to you regarding the use of your information. We are dedicated to protecting your personal and sensitive information and will not disclose it except as stated in this Policy. If you do not agree with any of the terms outlined in this Policy, please refrain from using the Site.
This Policy may be modified at any time without prior notice. Your continued use of the Site after any changes to the Policy constitutes your acceptance of the revised Policy. If you choose not to continue using the Site following changes to the Policy but take no action regarding your personal and sensitive information with us, our use of your information will remain subject to the Policy in effect before the changes. It is your responsibility to periodically review this Policy to stay informed of any updates.
2.0 INFORMATION WE COLLECT
We may collect personally identifiable information from you when you create a free account on the Site or when you communicate with us through phone, email, chat, etc. Additionally, we may collect information from you when you participate in contests, promotions, surveys, or events. If you choose to upload, sync, or import device phonebook information, we may collect that as well. This information may include your name, email and postal addresses, phone number(s), product/course interest information, opinions, and individual preferences ("Personal Information").
When you visit our Site, our social media platforms, or our social networking or mobile applications, we may also collect certain information about your device or usage through automated means such as cookies, web server logs, and analytics platforms like Google.
Currently, we do not collect any financial information. For online payment transactions, your credit card/bank information is stored securely with the payment processor and not by us. In the future, if we make changes to our payment flow, we may store financial information such as bank account or credit card or debit card details to provide a quicker checkout process.
Our Site is intended for adults (above the age of 18) as well as minors (school students seeking online/offline learning opportunities). However, any financial transactions or enrollment must be done by adults over the age of 18. If you are not an adult, please refrain from filling out forms or using your parents' payment information without their supervision and approval. We do not collect any personal information from minors (under 18). In the event of default by a minor, the parent or guardian will be liable for any damages arising from such wrongful use.
3.0 PURPOSES FOR COLLECTING PERSONAL AND SENSITIVE INFORMATION
Relearn School may use the Personal Information collected for the following purposes:
- To understand your course/product preferences and suggest relevant offerings.
- To conduct marketing and performance research, measure customer services, benchmark performance, and improve the user experience.
- To contact you about updates/new courses and products via email newsletter, targeted email, or social media posts.
- By using relearnschool.in and/or registering on the site, you authorize Edukeys Services Private Limited (including its representatives, affiliates, and business partners) to contact you via email, phone call, or SMS to offer services, impart product knowledge, provide promotional offers, and share offers from business partners and associated third parties. Your information may be collected accordingly, and you agree to be contacted for these purposes even if you have registered under Do Not Disturb (DND) or similar services. This authorization remains valid until your account is deactivated by you or us.
4.0 SHARING OF PERSONAL AND SENSITIVE INFORMATION
We do not sell or provide your Personal Information and Sensitive Information to any other organization. ReLearn School does not engage in the business of collecting and selling information. We use this information solely to enhance your experience through targeted products and course offerings.
For online payments, your financial information (credit card numbers, billing address, etc.) is entered directly into our payment processor's web page and securely stored by them. It is not stored in our databases.
In the event of a merger, sale, or similar transaction involving our business, we may transfer or disclose your Personal Information and Sensitive Information to the acquiring entity. The acquiring entity may collect, use, or disclose this information to evaluate the proposed transaction, operate and manage the acquired business, or for other purposes stated in this Policy.
Notwithstanding anything contained in this Privacy Policy, we reserve the right to disclose any Personal Information or Sensitive Information as required by applicable law or to comply with legal obligations, law enforcement authorities, government officials, or as necessary without prior notice or consent from the site/app user.
5.0 COOKIES
We may track your preferences and activities on the Site. &quos;Cookies&quos; are small data files transferred to your computer's hard drive by a website. They record your activities on the Site, making your subsequent visits more efficient. Cookies may store various information, including the number of times you access a site, registration information, and the number of times you view a particular page or item on the site. Most major sites use cookies to improve their services. While most browsers are designed to accept cookies, you can modify your browser settings to block them.
By continuing to use the Site, you agree to our use of cookies. If you do not consent to the use of cookies, you can block them in your browser settings, although this may result in some loss of functionality on the Site.
6.0 RETENTION OF SENSITIVE PERSONAL DATA OR INFORMATION
We retain your Personal and Sensitive Information only as long as reasonably required or as permitted or required by applicable laws or regulations. We may also retain this information to fulfill the purposes for which it was collected, including legal, administrative, accounting, and reporting requirements. Your Personal and Sensitive Information is safeguarded against unauthorized access, disclosure, alteration, or use as per this Privacy Policy.
We maintain appropriate administrative, technical, and physical safeguards to protect your Personal and Sensitive Information from accidental or unauthorized destruction, loss, alteration, access, disclosure, or use.
7.0 OPT-OUT
We provide an option for users to opt-out of receiving promotional or marketing communications from us. If you do not wish to receive such communications, please contact us at connect@relearnschool.com and inform us of your preference.
8.0 SECURITY
We take reasonable measures and precautions to keep your Personal and Sensitive Information safe and secure, preventing unauthorized access or misuse. However, we shall not be liable for any loss, damage, or harm caused to you due to unauthorized access or misuse of your Personal or Sensitive Information by a third party.
9.0 DATA DELETION
Parents can refuse to permit us to collect further Personal Data, request a review of their child's Personal Data, or request the deletion of personal data collected from or about their child. Please note that a request to delete records may result in the termination of an account, membership, or other services, as our services require the collection of Personal Data. To exercise any of these options, please contact us at connect@relearnschool.com For the protection of children's privacy and security, we will take reasonable steps to verify the identity of a parent or legal guardian before granting access to any personal data. If you are a parent or guardian and believe that your child has provided Personal Data without your consent, please contact us at connect@relearnschool.com. We will dispose of the data in accordance with applicable laws and regulations.